Are you a factory or a trading company?
The website is written for Zhongshan Zoyvan Intelligent Equipment Co., Ltd and presents aluminum processing machinery, tube equipment, billet preparation equipment, and industrial robot systems for B2B project review. Buyers can request the legal entity, factory address, production scope, and export documents during quotation review.
What products and application scenarios do you serve?
The current equipment scope covers precision aluminum saws, tube drawing machines, hydraulic tube end reducers, billet peeling machines, furnace loading manipulators, six-axis industrial robots, four-axis palletizing robots, and integrated automation cells.
Do you support OEM, ODM, or custom configuration?
Project configuration can be reviewed when buyers provide profile drawings, alloy, required operations, voltage, daily output target, floor space, and destination market requirements. Branding, documentation language, and option lists should be confirmed before quotation.
What is the MOQ and can buyers place a trial order?
MOQ and trial order policy depend on the equipment model, configuration, destination, and packing method. Buyers should describe whether the inquiry is for one workshop machine, a production line, distributor stock, or spare parts support.
How long is the usual delivery time and can peak season affect it?
Delivery time depends on model availability, custom configuration, electrical standard, testing workload, packing, and shipping plan. Peak season can affect lead time, so buyers should confirm the required delivery date early in the quotation process.
How is quality controlled before shipment?
Quality review should include assembly inspection, electrical check, clamping and motion test, sample cutting or machining where applicable, packing review, photo or video confirmation, and document checklist before shipment.
Do you provide certificates, testing reports, or compliance documents?
Certificate and compliance documents should be matched to the exact machine type and destination market. CE, ISO, electrical information, packing list, manuals, and test records should be confirmed before public use or order confirmation.
What packaging and transportation methods are available?
Packaging and transport depend on machine size, weight, destination port, container plan, and whether the order includes one machine or a full line. Export wooden packing, fixing points, moisture protection, and shipping marks should be reviewed before shipment.
How are quality issues handled after delivery?
The buyer should keep installation photos, machine serial information, electrical setting details, fault video, and sample profile information. The support path can then separate operation setting, spare part replacement, electrical issue, or transport damage.
How can buyers get a quotation faster?
A fast quotation needs company name, country, buyer role, equipment model, profile drawing, alloy, voltage, required process, target capacity, project stage, and destination port or city.